Welcome to jambalaya-iron-pots.com, aka Do Right Services. 

Do Right Services

10312 Hwy 28 West

Alexandria Louisiana  71409

318.793.5571

Toll Free 888.588.7267

ABOUT US

Why should you buy from Jambalaya-Iron-Pots.com?  Because we know our products.  Most companies you see online offer some of the same products, but do they know them? We've combed every jambalaya iron pot manufacturer to find out which ones have the best quality products.  The manufacturers that do not meet our standards, we don't sell. Please do not hesitate to contact us should you have questions, concerns or suggestions.The best way to contact us is via e-mail at sales@dorightservices.com.  We try to respond the same business day, no later than 48 hours (excluding weekends and holidays).

Another great reason to buy from us. . . We are proud to say we are owned by single mothers and fathers. Having started this business years ago, we have found that this business has been a great way for us to be able to spend time with our family and support them. We no longer need to depend on others for support, we now are able to support ourselves. 

BUSINESS HOURS

Monday - Friday, 8:30 AM - 5:00 PM CST

Closed Saturday and Sunday

ORDER STATUS & SHIPPING POLICY

Do Right Services strives to ship all orders in a timely manner.  Most orders ship within 24 - 48 hours of purchase, unless otherwise stated in the item description.  However, due to product availability, please allow 1 - 3 weeks for delivery.  Many items we sell are in stock in our warehouse locally.  Some of our larger items are shipped directly from the manufacturer.  (This saves you money!!)  Most manufacturers ship items out within 2 - 3 business days.  We make every effort to ensure that fastest possible delivery.  Should you need your product sooner than listed on the site, or to check the availability of the product, please e-mail us at sales@dorightservices.com to make sure the product is in stock.

When you place your order, you will receive a confirmation e-mail with the details of your purchase.  Within 2 - 4 business days, you will receive a second e-mail confirming the shipment of your order.  Tracking information will be included in that e-mail or an order update. 

If you still have questions regarding the status of your order or tracking, please e-mail your name, customer ID number or confirmation number to orders@dorightservices.com.

DAMAGED ITEMS

If your shipment is damaged upon receipt, a claim must be made within five business days.  Please open your package and inspect it upon receipt.  If the package is damaged, please save all packing materials and contact us as soon as possible.  As soon as the claim is issued by us, a replacement shipment will be shipped to you.

MISSING PRODUCT 

All orders must be inspected for missing items within 5 days of receipt.  If your package is missing items, please contact us immediately.  After 5 days, we are not responsible for missing items from order.

REFUSED SHIPMENTS

Refused merchandise will be charged for the freight charges both ways, unless you receive permission via e-mail to refuse the shipment. 

UNDELIVERABLE SHIPMENTS

Please make sure you enter your address correctly as the label will be printed just as you enter your information.  Make sure you enter apartment numbers, suite numbers or any other details.  We are not responsible for incorrectly entered addresses.  If you call and change your address after the product has already shipped, you will be responsible for a second shipping charge.

ORDER CANCELLATIONS

If you would like to cancel your order, please contact us immediately via e-mail at orders@dorightservices.com.  Orders will be cancelled if items have not been shipped.  We cannot accept order cancellations via phone due to the lack of paper trail.  This makes it easier for you and for our team to track all cancellations.  If the order has shipped, you will be responsible for all shipping costs.  Our exact shipping costs will be deducted from all orders including free shipping and discounted shipping orders.

Can't find the jambalaya iron pots you need?

Call us toll free at (888) 588-7267. 

We've got other jambalaya iron pots in stock to be added to the web site.  

We may have what you are looking to buy.

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